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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff 20131

October 8, 2025

5  out of  5
rating by Jeff 20131
"Good customer service the guy was great he’s very quick and easy"
We responded:
"Hi Jeff, Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our team at the Derek Jones State Farm Office. Providing quick, easy, and excellent customer service is our top priority, especially when it comes to important coverage like life insurance. If you ever have questions or need assistance with your insurance needs, feel free to reach out. We’re here to help!"
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Lenell Watson

October 7, 2025

5  out of  5
rating by Lenell Watson
"Quinn was extremely patient. It was important that I understood my coverage before I agreed to anything. He broke things down in real terms. Great experience overall👍"
We responded:
"Thank you so much, Lenell, for your wonderful 5-star review! We're thrilled to hear that Quinn provided you with patient, clear explanations and helped you fully understand your insurance coverage before making any decisions. At the Derek Jones State Farm Office, we pride ourselves on delivering exceptional customer service and making insurance easy to understand. We appreciate your trust and look forward to assisting you with all your insurance needs in the future!"
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Alyssa

September 30, 2025

5  out of  5
rating by Alyssa
"Very helpful with getting us set up for a homeowner and auto policy! Holly was fantastic and answered all our questions, was very knowledgeable, and we received our quote and all documents in a timely manner before closing on our home. We would recommend her to anyone looking for home and auto insurance quotes!"
We responded:
"Thank you so much for your 5-star review, Alyssa! We're delighted to hear that Holly was very helpful with getting you set up for both your homeowner and auto policy. Providing knowledgeable and timely service is what we strive for at the Derek Jones State Farm office. It’s great to know you received your quote and all documents in plenty of time before closing on your home. We truly appreciate your recommendation to anyone looking for home and auto insurance quotes. If you ever need anything else, don’t hesitate to reach out!"
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Michelle Comroe

September 30, 2025

5  out of  5
rating by Michelle Comroe
"Always a pleasure to speak to Quinn! He is very courteous and helpful with any issues or questions that I have. If something cannot be resolved immediately, Quinn will schedule a follow up time that is most convenient for my day. I recently moved from PA to DE he was able to assist me through the transition to continue my coverage."
We responded:
"Thank you so much for your 5-star review, Michelle! We're delighted to hear that Quinn has been courteous and helpful with all your questions and insurance needs. At the Derek Jones State Farm office, we strive to provide personalized service, especially during important transitions like your move from PA to DE. It's always a pleasure to assist our customers and ensure their coverage continues seamlessly. If you ever need help with auto insurance, home insurance, or any other insurance services, don’t hesitate to reach out. We appreciate your trust and look forward to serving you! "
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G Rosemary

September 29, 2025

5  out of  5
rating by G Rosemary
"Holly was very informative helping make the switch between insurance providences. Quick to answer my questions and patient with all my needs. So grateful for her help!"
We responded:
"Thank you so much, Rosemary, for your fantastic 5-star review! We’re thrilled to hear that Holly at the Derek Jones State Farm Office provided you with informative and patient assistance during your insurance switch. Our team is committed to delivering quick, knowledgeable service to meet all your insurance needs. We appreciate your trust in us for your insurance coverage and look forward to continuing to support you with exceptional State Farm insurance solutions!"
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Doug Jones

September 22, 2025

5  out of  5
rating by Doug Jones
"Very responsive to my concerns. Great price!"
We responded:
"Thank you so much for your 5-star review, Doug! We're thrilled to hear that you found our Derek Jones State Farm office to be very responsive to your concerns and that you’re happy with the great price. Providing exceptional customer service and affordable insurance quotes is our top priority. If you ever need assistance with auto insurance, home insurance, or any other State Farm insurance coverage, don’t hesitate to reach out. We’re here to help you find the best insurance solutions tailored to your needs!"
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Susan Vinchiarello

September 21, 2025

5  out of  5
rating by Susan Vinchiarello
"I was shopping for new auto and homeowners policies. Derek compared what I currently have to what he could offer. All coverage was the the same but much cheaper. He explained everything in terms that I could understand and was able to answer all my questions. He was always available to discuss. It's important to me to be able to talk my agent not just someone in a call center. If you are looking for that personal service, I would highly recommend calling Derek."
We responded:
"Thank you so much, Susan, for your fantastic 5-star review! At the Derek Jones State Farm office, we pride ourselves on providing personalized insurance service that truly makes a difference. I’m glad I could help you compare your current auto and homeowners insurance policies and offer you the same coverage at a much more affordable price. Clear communication and being available to answer all your questions is a top priority for us. If you’re searching for a local State Farm insurance agent who offers personalized auto insurance quotes and affordable homeowners insurance, look no further! We’re here to provide the personal attention you deserve—no call centers, just real people ready to help. Thanks again for recommending Derek Jones State Farm for all your insurance needs!"
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Tom Wadsworth

August 29, 2025

5  out of  5
rating by Tom Wadsworth
"Holly Hutton was outright amazing ! Straight out of the Gate she saved us money and has amazing customer service! Thank you Holly !"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that Holly Hutton provided you with amazing customer service and helped save you money right from the start. At the Derek Jones State Farm office, our team is dedicated to delivering top-notch insurance solutions tailored to your needs, whether it's auto insurance, home insurance, renters insurance, or life insurance. We appreciate your trust in us and look forward to continuing to serve you with the best insurance coverage and personalized service. Thanks again for choosing Derek Jones State Farm — your friendly neighborhood insurance agency!"
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Dylan Drager

August 14, 2025

5  out of  5
rating by Dylan Drager
"Quinn answered EVERY question perfectly, made me feel perfectly comfortable with the process. Id give him 10 stars if I could. Thanks for making this process easy!"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that Quinn provided great customer service by answering every question perfectly and making you feel completely comfortable throughout the insurance process. Our team strives to make insurance simple and stress-free, and your kind words mean a lot to us. If you ever need assistance with auto, home, or life insurance, don’t hesitate to reach out. Thanks again for choosing Derek Jones State Farm! "
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Chyeanne C

July 30, 2025

5  out of  5
rating by Chyeanne C
"Quinn made this process so easy for me with getting home insurance and auto insurance. So helpful and very patient with answering all my questions. One of the best customer service experience I have had in awhile"
We responded:
"Hi Chyeanne, thank you so much for your wonderful 5-star review! We're delighted to hear that Quinn made the home insurance and auto insurance process easy and stress-free for you. Providing exceptional customer service and patiently answering all your questions is what we strive for at Derek Jones State Farm Office. Whether you're looking for comprehensive home insurance coverage or reliable auto insurance policies, our team is here to help every step of the way. We truly appreciate you choosing us as your trusted local insurance agent and look forward to assisting you in the future!"
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xavier koppel

July 25, 2025

5  out of  5
rating by xavier koppel
"Quinn helped me get a better policy for cheaper"
We responded:
"Hi Xavier, thank you so much for your 5-star review! We're thrilled to hear that Quinn was able to help you find a better insurance policy at a more affordable rate. At Derek Jones State Farm Office, we pride ourselves on delivering personalized insurance solutions tailored to your needs, whether it's auto insurance, home insurance, or renters insurance. If you ever have questions or need assistance with your insurance coverage, don’t hesitate to reach out. Thanks again for choosing us as your trusted local insurance agent!"
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Pasquale Filoromo

July 21, 2025

5  out of  5
rating by Pasquale Filoromo
"Quinn was really through and a very good salesman, give him a raise!"
We responded:
"Thank you so much for your fantastic 5-star review! We're thrilled to hear that Quinn provided you with thorough and outstanding service. At the Derek Jones State Farm Office, we pride ourselves on having knowledgeable and dedicated insurance agents like Quinn who go above and beyond for our customers. Your kind words motivate us to continue delivering excellent State Farm insurance solutions. We’ll be sure to pass along your compliments to Quinn — he definitely deserves that raise! If you need any further assistance with auto, home, or life insurance, don’t hesitate to reach out to our team."
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Heting Chu

July 8, 2025

5  out of  5
rating by Heting Chu
"Quinn helped me professionally and patiently with my purchasing of Home and Auto Insurance. She answered all my questions. She also guided me through the process effortlessly. Thank you!"
We responded:
"Thank you for your wonderful 5-star review! We're delighted to hear that Quinn provided you with professional and patient assistance while purchasing your home and auto insurance. At the Derek Jones State Farm Office, we strive to make the insurance process effortless and clear for all our clients. Quinn’s dedication to answering all your questions and guiding you through every step reflects our commitment to excellent customer service. If you ever need further support with your State Farm insurance needs, including home, auto, or other coverage options, please don’t hesitate to contact us. Thank you again for choosing Derek Jones State Farm!"
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Karen Vines

June 27, 2025

5  out of  5
rating by Karen Vines
"Quinn was a wealth of knowledge and information. I have been resisting price comparisons for years because I thought it would be confusing and time consuming. I was able to have all my questions answered and receive quote for auto and home within 30-45 minutes (and I had a lot of questions). Next day I was able to start my coverages with a 15 minute phone call! Quinn saved this mature driver almost 50% a year in premiums! Thank you Quinn!!"
We responded:
"Hi Karen, thank you so much for your fantastic 5-star review! We're thrilled to hear that Quinn provided you with expert guidance and made the process of getting auto and home insurance quotes easy and efficient. At the Derek Jones State Farm office, we pride ourselves on delivering personalized insurance solutions and clear answers to all your questions—no matter how many! Saving you nearly 50% on your premiums is exactly the kind of value we strive to bring to our mature drivers and all our customers. If you ever need assistance with insurance coverage, financial services, or additional quotes, don’t hesitate to reach out. Thanks again for trusting State Farm for your auto and home insurance needs! #AutoInsuranceQuotes #HomeInsuranceCoverage #StateFarmAgentDerekJones #AffordableInsurancePremiums #MatureDriverInsurance #PersonalizedInsuranceSolutions"
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John Missar

June 16, 2025

5  out of  5
rating by John Missar
"Holly was very knowledgeable. Helped me save on my older policy with Liberty."
We responded:
"🌟 Thank you so much for the fantastic 5-star review, John! 🌟 We’re thrilled to hear that Holly provided you with knowledgeable assistance and helped you save on your older policy with Liberty. At the Derek Jones State Farm Office, we pride ourselves on delivering exceptional service and personalized insurance solutions tailored to your needs. Whether you’re looking to save on auto insurance, home insurance, or any other coverage, our team is dedicated to finding the best options for you. If you have any further questions or need assistance with your policies, don’t hesitate to reach out. We’re here to help! Thanks again for your kind words, and we look forward to serving you in the future"
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Jennifer Walsh

June 12, 2025

5  out of  5
rating by Jennifer Walsh
"Derek and Steve have been wonderful. Since switching to State Farm I have had nothing but a great experience. They call and check in on you to see if you have questions or concerns. This is truly a wonderful team."
We responded:
"Hi Jennifer, thank you so much for the kind words, it really means everything to us and we are honored to have your business. Let us know if you need anything! "
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Robert Grossman

May 29, 2025

5  out of  5
rating by Robert Grossman
"Professional, knowledgeable, and took the time to work with me on my needs in insurance"
We responded:
"Dear Robert, Thank you so much for your glowing 5-star review! We truly appreciate your kind words about our team at the Derek Jones State Farm Office. Our commitment to providing professional and knowledgeable service is at the heart of what we do. We’re glad we could take the time to understand your unique insurance needs and help you find the best solutions. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. We're always here to help you with your insurance needs! Best regards, Derek"
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Douglas Gibble

May 28, 2025

5  out of  5
rating by Douglas Gibble
"Quinn was exceptional. Knowledgeable, efficient and pleasant to deal with. I purchased two auto policies, an home owners policy and an umbrella liability policy. Outstanding experience."
We responded:
"Thank you so much for your fantastic 5-star review! We're thrilled to hear that Quinn provided you with exceptional service. At Derek Jones State Farm Office, we pride ourselves on our knowledgeable and efficient team, dedicated to ensuring you have a pleasant experience when securing your auto insurance, homeowners insurance, and umbrella liability policy. Your satisfaction is our priority, and we're glad to have helped you with your insurance needs. If you have any further questions or need assistance, don't hesitate to reach out. We look forward to serving you again! #DerekJonesStateFarm #AutoInsurance #HomeownersInsurance #UmbrellaPolicy #CustomerSatisfaction"
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Douglas Gibble

May 28, 2025

5  out of  5
rating by Douglas Gibble
"Efficient and attentive to my needs at every step of the way. It was a pleasure doing business with these folks."
We responded:
"Thank you, Douglas, for your wonderful 5-star review! We’re delighted to hear that you found our team at the Derek Jones State Farm Office efficient and attentive to your needs. Providing a seamless and enjoyable experience for our clients is our top priority, and it’s great to know that you felt supported throughout the entire process. It was a pleasure serving you, and we look forward to assisting you with all your insurance needs in the future! #CustomerExperience #DerekJonesStateFarm #InsuranceDoneRight"
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Brian Grace-Duff

May 23, 2025

5  out of  5
rating by Brian Grace-Duff
"I was able to get renters insurance over my lunch break - super fast and much more affordable than I thought. But more importantly, Quinn and Derek tailored the coverage to what my concerns were. I felt heard and cared for all through the process. I know this team will be here for me again should I ever need it."
We responded:
"Thank you so much for your kind words, Brian! We’re thrilled to hear that you had such a positive experience with Quinn and Derek. Our team is dedicated to providing personalized service and ensuring our clients feel supported and valued. We're glad we could help you find the right renters insurance quickly and affordably. If you ever need assistance in the future, don’t hesitate to reach out. We’re here for you!"
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Marla Segal

April 4, 2025

5  out of  5
rating by Marla Segal
"Excellent interaction setting up our new policy. Scott took his time in making sure all questions were answered accurately and to help us get the best rates possible"
We responded:
"🌟 Thank you so much for your kind words, Marla! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with our team. At Derek Jones State Farm Office, we strive to provide the best service possible, and it’s wonderful to know that our efforts are making a difference. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for your support! 😊 Derek"
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Larry Segal

April 4, 2025

5  out of  5
rating by Larry Segal
"Scott was very helpful and a pleasure to work with. Thank you!"
We responded:
"Thank you so much for your wonderful review, Larry! We’re thrilled to hear that Scott was able to assist you and make your experience enjoyable. Our team is dedicated to providing exceptional service, and it’s great to know we hit the mark. If you need anything else in the future, don’t hesitate to reach out. We appreciate your support! Derek"
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Donald DeBord

March 28, 2025

5  out of  5
rating by Donald DeBord
"Quinn has been great to deal with, changing insurance carriers is never easy, but Quinn has made the transition easy!"
We responded:
"Thank you so much for your wonderful review, Donald! We're thrilled to hear that Quinn was able to make your transition to a new insurance carrier smooth and hassle-free. We strive to provide excellent service, and it's great to know that Quinn's efforts made a positive impact. If you need anything else or have any questions in the future, don’t hesitate to reach out. We appreciate your trust in u"
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Nick Everett

March 18, 2025

5  out of  5
rating by Nick Everett
"Very succinct and straight to the point. Very appreciative of that."
We responded:
"Thank you so much for your kind words, Nick! We're thrilled to hear that you appreciated our straightforward approach. Our goal is to make things as easy as possible for our clients. If you need anything else or have any questions in the future, don't hesitate to reach out!"
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Nick Everett

March 18, 2025

5  out of  5
rating by Nick Everett
"Very succinct and straight to the point. Very appreciative of that."
We responded:
"Thank you so much for your kind words, Nick! We're thrilled to hear that you appreciated our straightforward approach. Our goal is to make things as easy as possible for our clients. If you need anything else or have any questions in the future, don't hesitate to reach out!"