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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ramez

October 5, 2026

5  out of  5
rating by Ramez
"Very helpful and patient. Found me better coverage for a lower cost than my current plan. Thanks."
We responded:
"Hi Ramez, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Morton.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Derek Jones "
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Salvaila Richardson

September 24, 2026

5  out of  5
rating by Salvaila Richardson
"Holly was thorough and very kind. I felt supported throughout the process and got a great rate."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Adrienne Pfortsch

September 23, 2026

5  out of  5
rating by Adrienne Pfortsch
"The team at State Farm was extremely helpful and had competitive options for me."
We responded:
"Adrienne, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Morton. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Derek Jones and Team "
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Rodney Smalls

September 23, 2026

5  out of  5
rating by Rodney Smalls
"Holly was wonderful. She took the time and explained the details of my potential purchase with patience and professionalism."
We responded:
"Rodney, thank you for the amazing review! Our Morton insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Derek Jones, your State Farm Agent "
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Shelby Antoszyk

September 18, 2026

5  out of  5
rating by Shelby Antoszyk
"Quinn was the most helpful insurance agent I have ever had. With as difficult as insurance can be to navigate - especially when buying a new car - he made it the easiest process that it was one less thing I had to worry about. 10/10 service, will be sticking with them!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Artem Voropaiev

September 3, 2026

5  out of  5
rating by Artem Voropaiev
"I had a great experience with my State Farm agent. He is an excellent agent really professional, helpful, responsive, and always willing to go the extra mile to help. He made everything easy to understand and was always there when I had questions. I highly recommend him to anyone looking for a reliable and trustworthy insurance agent!"
We responded:
"Thank you for the 5-star review of Derek Jones’s team - we really appreciate your kind words! "
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Lucifer Dclxvi

September 2, 2026

5  out of  5
rating by Lucifer Dclxvi
"Great service & very helpful. I was able to get exactly what I wanted quick and easy."
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Jordan Calise

September 1, 2026

5  out of  5
rating by Jordan Calise
"Great group to work with. Very helpful explaining everything and no automated phone services to deal with!"
We responded:
"Thanks so much for the amazing review, Jordan! We really appreciate your support here in Morton. Just reach out anytime if you need us - we’re here for you. "
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21·DiCee·M’19·Alexander·24

August 21, 2026

5  out of  5
rating by 21·DiCee·M’19·Alexander·24
"Quinn has done an AWESOME JOB! I didn’t think I was going to get such an amazing rate! I was afraid that I wouldn’t be able to drive for a while anyways. At least not until I was able to find reasonable priced insurance. Not only a wonderful priced after today I would have been without insurance. So I’ve been searching non-stop all day & night for the last 2 days for inexpensive insurance. I’ve received an outrageous amount of quotes in the 2 days of searching I was afraid I wouldn’t find affordable insurance and my policy was ending today. Most of the quotes I received over the 2 day were mind blowing. They were requesting an arm, a leg a kidney & a couple of toes. But I would like to say to Quinn that you are a lifesaver not just for the low rate but how fast as I got it. You are a Godsend you saved me and I appreciate you for that! You just don’t know how happy you’ve made me you get me a wonderful low rate as well as lifted the world off my shoulders and so quickly! THANK YOU, THANK YOU, THANK YOU & GOD BLESS YOU & YOURS!! AWESOME 🙏🏽🙏🏽🙏🏽"
We responded:
"21·DiCee·M’19·Alexander·24, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Morton insurance team is always here and happy to help. "
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Devin Joppy

August 8, 2026

5  out of  5
rating by Devin Joppy
"This is Stacey Heilig ,Holly been wonderful to work with and very knowledgeable."
We responded:
"Thank you so much for your kind review, Devin!  If you need insurance assistance, we are just an email or call away! - Derek Jones, your State Farm Agent   "
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Queen Marcia

August 7, 2026

5  out of  5
rating by Queen Marcia
"Quinn was absolutely phenomenal & professionally in assisting me with purchasing auto & renters insurance! It was an easy peasy process! Thank you so much Quinn & God bless you."
We responded:
"Queen, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Brian Ratcliffe

August 7, 2026

5  out of  5
rating by Brian Ratcliffe
"Worked with Holly, Quinn, and Derek. The whole team is professional, friendly, and quick to respond. Highly satisfied with their work!"
We responded:
"Hi Brian, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Morton.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Derek Jones "
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Alec Pangia

August 3, 2026

5  out of  5
rating by Alec Pangia
"Holly is personable, warm, helpful, and clear. Highly recommend her services to all customers"
We responded:
"Alec, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Derek Jones and Team "
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Traci Katchur

July 23, 2026

5  out of  5
rating by Traci Katchur
"Thank you so much for the prompt service ! I filled out a quote online for car insurance received several emails from Derek's office, reached out spoke with Holly she was amazing , jumped right in and got my policy set up within minutes ! Thank you so much for your help and expertise !"
We responded:
"Thank you so much for your wonderful feedback of us here at Derek Jones’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Derek Jones’s Insurance Team "
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Lois Porterfield

July 21, 2026

5  out of  5
rating by Lois Porterfield
"Quinn spent several hours over several days to help me get good coverage & liability protection. I have dealt with other companies which did not put my needs in perspective for me. I greatly appreciate his time & patience, answering all my questions, making me feel comfortable that I have a good place to contact if needed.
If he worked for me, I would consider him a great asset to my company."
We responded:
"Thank you for the 5-star review, Lois! We’re proud to serve the Morton community and truly appreciate your support. "
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Devlin Gudzinas

June 30, 2026

5  out of  5
rating by Devlin Gudzinas
"I reached out for new auto insurance and of course I got contacted by every insurance company out there. Ive had State Farm for auto 20 years ago and I still trust and respect them today. Quinn reached out to me and I found him easy to trust and within 5 minutes I knew I was going back to State Farm for auto insurance. The monthly amount was reasonable and Quinn made sure my coverage was adequate for my needs and I would be covered if anything bad ever happened. Thank you very much for your time and understanding with my health issue at the time, for making sure I had everything I needed and for getting me a reasonable payment."
We responded:
"Thank you so much for the 5-stars, Devlin! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Derek Jones’s Team anytime."
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SJP

June 25, 2026

5  out of  5
rating by SJP
"Holly and the entire team are remarkably patient and personable. They helped us roll all of our policies into one and took the time to explain each step as we went. Not only this, they also saved us a ton of money!"
We responded:
"Thank you for taking the time to leave such a great review, SJP. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Blessings 3

June 24, 2026

5  out of  5
rating by Blessings 3
"Quinn was very helpful and professional. If you are looking for great customer service - don't hesitate to reach out to this office."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Emily Reppert

June 17, 2026

5  out of  5
rating by Emily Reppert
"Very easy to switch over my insurance! And everyone is talked to was very nice and helpful 😄"
We responded:
"Thanks so much for the amazing review, Emily! We really appreciate your support here in Morton . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Michael Koenig

Michael Koenig

June 9, 2026

5  out of  5
rating by Michael Koenig
"The process of switching my home and auto insurance to State Farm was easy and I'm extremely satisfied with the experience. Holly helped me get the coverage I need and answered all my questions. After obtaining the new policy, both Derek and Holly made time to have a meeting with me and explained the various services they offer. It's clear they care and have their clients' best interest in mind."
We responded:
"We are grateful for your 5-star review, Michael! Thanks for taking a moment to share your positive rating of State Farm Agent Derek Jones’s Team here in Morton . "
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Tim Cramer

June 2, 2026

5  out of  5
rating by Tim Cramer
"Quinn was very thorough and explained everything so good. He took his time to keep the consumer aware of everything. Highly recommend him."
We responded:
"We appreciate your review, Tim. We are so happy that you had such a wonderful experience with State Farm Agent Derek Jones’s Team here in Morton ! "
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M Squires

May 30, 2026

5  out of  5
rating by M Squires
"Happy to have Derek Jones as our new agent for all of our insurance policies. We've received a hospitable welcome from Holly and Derek and friendly, immediate service from Holly - thanks for adding our new teen driver to our auto policy so quickly!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Aziza Payne

May 29, 2026

5  out of  5
rating by Aziza Payne
"I was helped by Holly she was very helpful and informative. She made switching over and singing up very easy and painless. She was able to give me an amazing quote and got my policy started with no problem. I would 100% recommend"
We responded:
"Aziza, thank you for your wonderful review of State Farm Agent Derek Jones’s Team!"
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Joseph Talley

May 14, 2026

5  out of  5
rating by Joseph Talley
"Was very specific and detailed. Made the overall process simple and understanding."
We responded:
"Hi Joseph, thank you so much for the 5-star review! I’m really glad you felt the process was simple, clear, and easy to understand. Our goal at the Derek Jones State Farm Office is to be specific and detailed so you always know your options—whether you’re looking for auto insurance, home insurance, life insurance, or renters insurance in the local area.

We truly appreciate your trust in me and my team. If you ever need anything, we’re here to help!"
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Greg Anderson

May 5, 2026

5  out of  5
rating by Greg Anderson
"Exceptional service. Went through many scenarios and answered all my questions.. I don’t know"
We responded:
"Hi Greg,

Thank you so much for your 5-star review! I’m thrilled to hear you found the service at Derek Jones State Farm Office exceptional. It’s always my goal to provide clear answers and walk through every scenario to ensure you feel confident with your insurance choices. If you ever have more questions or need assistance with auto, home, life, or business insurance, don’t hesitate to reach out. Your trust means a lot!

Best regards,
Derek"